Punditsoft’s managed IT services are designed to support growing companies by offering fully managed technology solutions at an affordable cost. Our approach is to implement a lean, scalable solution with a proactive approach to problem-solving that keeps your systems operating at peak performance at a >99% rate.

Our IT solution includes 24/7 offsite system support. A member of our team will be available any time 7 days a week to accept and address inbound support issues. We will also manage all software and platform updates, backups, and bug fixes remotely during non-business hours. Your package also includes on-site support during the first two months of service, during which we will inventory your hardware and software and configure your systems for remote support.

Our services cover the following key areas:

  • Remote Oracle database administration
  • Installation and configuration of database instances
  • Performance tuning and optimization
  • Maintaining operational control procedures
  • Ensure high availability of the database systems through backup & recovery, clustering, replication, Oracle data guard and Oracle RAC
  • Ensure recoverability of production and non-production Oracle databases
  • Ensure best performance of the critical databases through efficient maintenance and performance tuning
  • Provide technical documentation, support and implementation of database changes and patching
  • Database project initiation, planning, execution, monitoring, and closure
  • Optimizing performance on backend processes, complex SQL, PL/SQL packages and physical data models (table definition, indexes and hash partitioning)